Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Telehealth Solution

24/7 Teladoc

OnCall

Travel Assistance
1 (866) 525-1956
US and Canada
1 (603) 328-1956
Anywhere in the world

24-Hour Nurseline

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected